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Equipment from Fusion Concepts is engineered to
perform well in any situation. However, experience
has taught us that each situation is slightly
different from the next. Fusion Concepts provides
various services (in English & SPANISH) to help you
maximize your machine investment. When you avail
yourself of these valuable offerings, your working
relationship with our equipment will be seamless.
Your machine operations should be transparent to
you. You have enough other worries.
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Services we offer
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Examples of ways we can keep you running
I am Leo Marchena, the Manager of Support Services
at Fusion Concepts, Inc. My goal is to help you
keep your equipment
operating at maximum efficiency, as easily as
possible. Of course that means we are here to take
your calls, offer troubleshooting assistance and
promptly ship required spares. But that's all reactive.
We know that the more proactive we are, the less
hassle you have. That's why we offer innovative
programs like:
- your technicians to spend time in our facility,
with your feeder, performing supervised maintenance
while receiving training
- blanket POs to make requisitioning required
parts fast and easy
- order forms for standard wear items
- reminder emails to perform PMs, and automatic
shipment of required parts according to the schedule
you set
- easy to use shipping containers for feeders to
save you crating hassle
- motor rebuilding to get you running at factory
spec
- Spanish language operator training
- scheduled support in house during your
shutdowns
- training videos made with your product
- full reconditioning
- retrofit programs
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Motor repairs
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inexpensive and effective
If you have a standard speed motor (found in G & K
feeders, autolaoders and conveyor stackers) you
should send us your motor for a cleaning and
overhaul.
They are easy to remove, and we make it
easy to ship them. For just a couple hundred
dollars we can usually get it right back to the
original spec.
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Shipping feeders
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Most feeders can be easily shipped in for repair
You want your feeder worked on but have too many
other priorities? Just send it to us. We can ship
you a crate to make packing it and sending it by UPS
easy and inexpensive.
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Meet me in Chicago
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Let's meet in person to discuss your requirements
I will be attending PackExpo at Chicago's McCormick
Place on Sunday 10/29 and Monday 10/30.
Give me a call this week to arrange a time and place
to meet if you would like to discuss our
capabilities in person.
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