Support
The quickest service call is always one made by your own well trained operators can make. That's the key to Fusion's Service Philosophy.
Whether its Technical Support regarding our machines, or Customer Support for our supplies and fulfillment, our proactive approach is designed to prevent problems - and respond when necessary.
Our fully staffed Service Department and Spare Parts inventory are available to help with any situation that arises. But integral to every installation is in depth operator, supervisor and maintenance training. We encourage customers to video tape those sessions for reference later.
With a small stock of common wear items, and other parts just a day away by Fed Ex, our customers experience trouble free operation with minimal downtime.
Fusion maintains detailed "cradle to grave" records regarding your machine. We believe that solving a problem shouldn't involve guesswork.

